CONDITIONS OF SALE
All sales made by M Wilson Construction
Nottingham Ltd. of goods ordered via the on-line ordering system are
subject to the following terms and conditions.
1. No contact will exist between us until we have
confirmed the order, receipt of payment does not constitute comfirmation of
order. Discrepancies in order details or shipping costs may result in the order
being cancelled.
2. You are responsible for deciding on the suitability of the goods ordered by
you for any particular purpose.
3. Any description by us of the goods is given by way of identification only.
Security
4. All transactions take place via PayPal, which is protected by a 128-bit
encryption technology.
Privacy Policy
5a Email: M
Wilson Construction Nottingham Ltd. we do not send marketing emails to
non-customer, personal email addresses ('spam'). Any e-mail correspondence will
only refer to outstanding queries or orders. You will only be required to
provide information required for the transaction. All relevant information
given at the time of ordering will be collected. All information is collected
lawfully and in accordance with the Data Protection Act 1998.
5b
Cookies: We receive and store certain types of information whenever
you interact with us. For example, like many Web sites, we use "cookies" and we
obtain certain types of information when your Web browser accesses Us.
If
you have any queries concerning our privacy policy please contact us.
Prices and Payment
6. All prices are in sterling, are exclusive of UK VAT (17.5% at present) and
are those current at the date of payment. Listed prices are subject change or
withdrawal without notice. Payment must be made in sterling by recognised
credit or debit cards using PayPal. For alternative payment or delivery outside
the UK, please apply to us for a quotation.
7. All goods are subject to availability which you should check before
ordering. We will use our reasonable endeavors to despatch all orders within 5
working days or receipt of the order and cleared funds, otherwise we will
inform you immediately and endeavor to agreed with you another date for
delivery. If no date can be agree then the contract between us will be
cancelled and any monies paid by you will be refunded. In no event will we be
liable to make good any damage or loss whether arising directly or indirectly
out of delay or failure to deliver.
Guarantee and Liability
8. We will either replace free of charge goods damaged or lost in transit or
refund any money paid by you for the goods provided you give notification in
writing of such damage or loss within 7 days from delivery or in the case of
non-delivery within 7 days of the latestdate by which you would have expected
to receive the goods.
9. All products are sold with a 12 months warranty from date of receipt.
If any goods are or become defective by reason only of use of defective
materials or faulty workmanship or manufacture within a reasonable time from
the date of despatch we will repair or replace and reasonable costs to return.
This is conditional upon the goods having been returned to us in good order
accompanied by a copy of the receipt or other evidence that the goods were
purchased from us and conditional upon defects not being caused as a result of
your failure to comply use or instructions as to the storage, installation and
commissioning use or maintenance of the goods or if you alter or repair such
goods without our written consent.
10. Where goods are returned under either Condition 8 or Condition 9 and the
goods are found not to be defective and to be in full working order, they will
be returned to you and an administration free of 15% of the price of the goods
together with the cost of carriage may be charged to you.
11. The provisions mentioned above are in addition to your statutory rights.
Cancellation Right
12. You have a right to cancel your order within 7 working days from the day
after the day you receive the goods has expired. All such goods must be
returned in an "as new" condition together with all packaging accessories and
must not have been opened. Where any goods are returned and received by us in
accordance with this clause we will refund the money paid by you for those
goods within 30 days of the date that they are so received by us. This right
shall not apply to any perishable item or any sealed audio or video recording
or computer software where they have been unsealed.
Complaints
13. We will respond to all complaints promptly, and deal with them fairly .If
you have any complaints, please contact us in writing by e-mail, Fax or post .
We will respond to all complaints within 5 working days, with a view to
achieving an acceptable resolution within 7 working days thereafter.